Showing posts with label customer satisfaction. Show all posts
Showing posts with label customer satisfaction. Show all posts

Saturday, January 1, 2011

Resolutions for 2011

Closing out 2010, I had a conversation with a guy about starting his own business. He really wanted to do it but he just couldn't give up the security of working for somebody else. I explained to him that security is a mindset which is based on the confidence you have in your own environment. You can work for a big company or government and you put your trust in them that they will protect your environment and your job. When you give away that trust you are hoping to exchange it for security. This is a false confidence that you receive when you trade your time for money.

If you look at the current state of the economy you can see businesses failing right and left and government workers losing their jobs almost as quickly. Security in the sense of somebody else taking care of you is gone. The truth is it has never been there. It is only when you trust in yourself and invest in yourself that you continue to build your internal confidence so your security is unfazed by outside influences.

You should never let anyone else be responsible for your security blanket this is the easy way out and it never lasts. As we go into 2011 there are a few simple things that are very hard to do yet can make a huge difference in your life. Some might call the secrets, I just call them the obvious things that most people won't bother to do.

Friday, April 9, 2010

What Can You Do To Make It Easy?

For the last year and a half I have been in and out of Doctors offices and MRI centers trying to determine what is wrong with my ankle. Every time I go I am supposed to use a Debit card for my FSA or Flexible Spending Account. Even though I have this ankle issue, I don't like to carry the card with me. In my “make it easy” approach to life, less junk in my pockets is better.

Since last March I haven't been able to find the card, so the receipts have just been piling up on my desk. Those receipts have been clogging up the “Accumu-later” in my mind, so today I went to my wifes office to clear the clutter.

Wednesday, January 20, 2010

Don't hide, ask.

When you aren't happy with a product or a service, what do you do?  Are you a screamer?  Do you yell at the desk clerk for a discount because your room didn't have enough soap?  Do you think the world is full of idiots?  Are you like me and just walk away vowing never to come back?  I have on rare occasion blogged about my issues with other business and only once did I ever hear about it.  Intuit had a rep track me down to help fix my Quickbooks issues.